Billing & Support

12% of exam • Cost optimization and AWS support

💵EC2 Pricing Models

Know these pricing models inside and out!

On-Demand Instances

Pay by the second (Linux) or hour (Windows)

  • • No long-term commitments or upfront payments
  • • Most expensive option
  • Use case: Short-term, unpredictable workloads
Baseline

Reserved Instances (RI)

Commit to 1 or 3 years for significant discount

  • • Up to 72% discount vs On-Demand
  • • Payment options: All upfront, Partial upfront, No upfront
  • Standard RI: Highest discount, can't change instance type
  • Convertible RI: Lower discount, can change instance type
  • Use case: Steady-state, predictable workloads (databases, baselines)
Up to 72% off

Savings Plans

Commit to consistent compute usage ($/hour) for 1 or 3 years

  • • Up to 72% discount vs On-Demand
  • • More flexible than Reserved Instances
  • Compute Savings Plans: Most flexible (EC2, Fargate, Lambda)
  • EC2 Instance Savings Plans: Lower prices, less flexible
  • Use case: Consistent usage with flexibility needs
Up to 72% off

Spot Instances

Bid on unused EC2 capacity

  • • Up to 90% discount vs On-Demand
  • Can be interrupted: AWS can terminate with 2-minute warning
  • Use case: Fault-tolerant, flexible workloads (batch jobs, data analysis, image processing)
  • NOT suitable for: Databases, critical applications
Up to 90% off

Dedicated Hosts

Physical server fully dedicated to your use

  • • Most expensive option
  • • Visibility into sockets, cores, host ID
  • Use case: Regulatory requirements, licensing (BYOL - Bring Your Own License)
  • Dedicated Instances: Hardware dedicated to you, but you don't control placement
📊Cost Management Tools

AWS Budgets

Set custom cost and usage budgets with alerts

  • • Create budget alerts when costs or usage exceed thresholds
  • • Monitor Reserved Instance and Savings Plan utilization
  • • Supports cost, usage, and reservation budgets
  • Example: Alert me when monthly EC2 spend exceeds $500

AWS Cost Explorer

Visualize, understand, and manage AWS costs over time

  • • Interactive graphs showing cost trends
  • • Filter by service, region, tag, etc.
  • • Forecast future costs based on historical data
  • • Identify cost optimization opportunities
  • Example: "Which service cost the most last month?"

Cost & Usage Report (CUR)

Most comprehensive cost and usage data available

  • • Detailed billing data at hourly/daily level
  • • Delivered to S3 bucket
  • • Can be integrated with Athena, QuickSight for analysis
  • Use case: Deep dive analysis, chargeback to departments

AWS Cost Anomaly Detection

ML-powered service to detect unusual spending patterns

  • • Automatically identifies cost anomalies
  • • Sends alerts when unusual spending detected
  • • Root cause analysis included
🎯AWS Support Plans

Understand the key differences for the exam!

FeatureBasicDeveloperBusinessEnterprise
CostFree$29/month$100/month$15,000/month
Use CaseTesting/POCDevelopmentProductionMission-Critical
Tech SupportNoneBusiness hours email24/7 phone/chat24/7 phone/chat
Response Time (Urgent)--< 1 hour< 15 min
Trusted Advisor Checks7 core checks7 core checksFull checksFull checks
Technical Account Manager✓ (TAM)
Architecture SupportGeneralContextualConsultative

Business Plan Highlights

  • • 24/7 support via phone/chat
  • • Full Trusted Advisor checks
  • • Third-party software support
  • • Best for production workloads

Enterprise Plan Highlights

  • • Dedicated Technical Account Manager (TAM)
  • • 15-minute response for critical issues
  • • Concierge support team
  • • Infrastructure Event Management
💡Other Billing Concepts

AWS Free Tier

  • Always Free: DynamoDB (25GB), Lambda (1M requests/month)
  • 12 Months Free: EC2 t2.micro (750 hours/month), S3 (5GB)
  • Trials: Short-term offers for specific services

AWS Organizations - Consolidated Billing

  • • One bill for multiple AWS accounts
  • • Volume discounts across all accounts
  • • Share Reserved Instances and Savings Plans

Resource Tags

  • • Key-value pairs for organizing resources
  • • Track costs by project, department, environment
  • • Essential for cost allocation and chargeback
💡Exam Tips - Billing Quick Reference

Spot = Cheapest (90% off)

But can be interrupted!

RI/Savings Plans = 72% off

1 or 3 year commitment

Budgets = Set alerts

Proactive cost monitoring

Cost Explorer = Visualize

Understand spending trends

Business = Production

24/7 support, <1hr response

Enterprise = TAM

Dedicated account manager